Customer Testimonials
Was very hesitant coming into the dealership because of the stigma of car dealers however the sales rep named Jeremiah did such a phenomenal job I ended up leaving with the truck I wanted cheaper than what I was expecting because he truly cared about getting me the car. Also thanks to Rudy and Francisco leaving here with a big smile on my face
My salesperson was Jessica she was awesome regardless of the great delay from the manufacturer
I had a very pleasant experience with Schumacher Delray and my salesperson Erik was very helpful throughout the process.
Great friendly place to buy a vehicle! They worked with me. I'm pleased, very happy with them!!
Erik Cabrera and Amieke Reid were spectacular to deal with…! Made everything easy for me…
Thank you Erik for all of your help, you made the process smooth. I appreciate your patience and understanding the most. As a salesperson those are strong traits to have.
I should rate Schumacher a 5 because they handled a very difficult situation brilliantly but I gave them 4 because it required my involvement to get results. Needless to say, I towed my vehicle in due to the gear shift that was broken. Unfortunately it was before a holiday weekend leaving me carless. The service representative didn’t complete my request before going on vacation and I was lost in the communication system. When I gave the details to Carmelo Nieves, who inherited my account, he understood my dissatisfaction and immediately went out of his way. While I was waiting, Michael Doyle ...
I'd like to thank Jonathan Pankrez for taking charge of the situation and having the work on my SUV completed quickly and properly. He definitely puts customers first and is making a difference!!
Carmello is aan excellent service rep.
I cannot say enough about our salesman, Erik Cabrera. I felt he was honest, efficient and compassionate about what we were trying to accomplish. We ended up with a 2021 Jeep Grand Cherokee L. I’m in love with my new car. For what I though was going to be a nightmare, turned out to be a good experience. I know in the future I will go to Erik for future car purchases. The dealership was also nice, and everyone was pleasant.
Excellent service.
Kevin in the service department is amazing. He quickly came to my service and addressed all my needs. Jeremiah in sales was amazing at explaining all the new and used inventory here and made sure I didn’t get into something too expensive that I didn’t need. I’m planning on coming back here and working with Jeremiah when I need to trade in my existing vehicle. I strongly suggest if you are looking for a new or used vehicle in the Delray Beach area that you come talk to Jeremiah.
Had a good experience. Wait time was reasonable. They just forgot to run the truck through the wash.
Had a very positive experience with CDJR of Delray. Jeremiah and John took great care of me. They were very quick to assess my situation, provided a better price and interest rate than a competitor. Even got me a ride to come get my new car. Very smooth transaction. recommend!
Carmelo is a really nice guy
Jonathan over at CDJR was wonderful and helped me thru the entire process
I went into Schumacher Jeep dealership in Delray and talked to Mr. Jonathan Pankrez in service and was astonished by his beautiful personality and work ethic. Jonathan was able to accommodate me and I right away I noticed his desire to help and get things done. This has been the most beautiful experience in any car dealership I’ve been to. For those of you looking to get a Jeep, Delray Schumacher gave me the absolute best experience and I am pleased and deeply honored to recommend Mr. Jonathan; his personality is gold and one of a kind.
Came in to trade in my Lexus for a Lincoln MKX transaction went smoothly and fairly quick. My salesman David was understanding when I told him my credit was poor. Dave and the finance guy worked it all out , reasonable costs, but got approved. Dave was nice, professional, and honest, transparent all the way. Would recommend!!
Stefan was wonderful and very helpful. He will be our go to service advisor going forward.
The best experience in a car leasing in Florida. We are ready to send all our friends and family to use the same dealer location.
Great service! Erik, Francisco and John were awesome to work with. My husband surprised me with a new car, and these men helped him pull it off.
Erik Cabrara was my awesome salesman. I traveled 10 hours to purchase my truck. Any questions I had, it was answered professionally. IT was a great experience plus a vacation after.
Very happy with our purchase! Most impressed with the sales department! This is my second purchase from this location and both times they made it happen!
The service department was excellent! They had me in and out without any problems. They were friendly and helpful as well. I would return for my next service
I called the main line today and spoke to Brianna about my Ram 1500 steering suddenly malfunctioning. My son was coming into town from Va. to go fishing on my trailered boat. I was attempting to get my truck fixed quickly so my son and I could make the precious memories with the rare time we have together. I explained to Brianna I was fearful to drive my truck but needed it badly. A service appointment was unavailable for several weeks. Brianna understood the importance of having my truck available to pull my boat and called the service dept. and explained ...
Loved working Alex Bobkov. He’s one of the most transparent, solid and considerate salesman I’ve ever worked with! He understood what we wanted to do, provided a seamless process and demonstrated tremendous professionalism through and through!
To be honest, I never thought I would give Schumacher a good review but we all know things can change when the right person is put into a certain position. I’ll try to keep this short. After being a Schumacher customer for 5 years now, I finally got the service and care I always desired. My brand new 2021 Dodge Durango SRT had the tires balanced with the 12k mile oil change which ultimately created a ton of vibration and shaking at high speeds. It was awful! I called the service manager Jonathan a few days after after my appointment and ...
I have always been a Ford, Lincoln & Harley Davidson customer. Most recently, Jonathan Pankrez, the Delray Service/Campus Director assisted with my MKC's emission issues on two occasions. Jonathan is very knowledgeable and his professional customer service skills are beyond excellent. He should give some classes in it. Thank you!
Worked with Cindy in services. Best service I have ever received from a car dealership.
Service was great, everyone was very helpful my sales person was Jessica and let me tell you she knew what she was doing. Over the phone she told me to come in I would get a better deal and so I did. I got where I wanted to be and she actually knows her trucks not only there to sell but she enjoys what she does too!
Excellent service! Kevin was great and quickly addressed and had the problem resolved, finishing my car earlier than expected.
I’ve always been a dodge/ram customer and this dealerships staff stole me away from a local dealership. Worked with me on the price of my car and took great care of me on my first service. And no I didn’t get paid for this and I’m not an employee either. I’m thinking of switching back to a truck soon and guess where I’m going? Thanks again to everyone there
Jessica was amazing to work with! Able to get a deal done with no problem! Worked with us the whole way through! Couldnt be more satisfied!
Carmelo provided excellent service!
We went to learn more about wranglers. We met with Nick Howell. He helped my wife and daughter through the selection process. I highly recommend asking for him.
I needed a new car and they gave me one for free
Just recently purchased my Rubicon here. Very smooth delivery. Vehicle was delivered spotless!
Must say that Service Advisor Kevin McGlynn was exceptionally good and thorough in handling my somewhat intricate request and got my 2010 Dodge Challenger properly fixed. Must say that he returned my trust in dealership work!
thanks to Gabriella and Kent I had a pleasant experience acquiring my Jeep Cherokee.
special thanks to Kent and Gabriella for having everything ready and making my purchase as stress free as possible.
I dropped my car off on a Saturday for an oil change and tire rotation using the mopar app, I did the mobile check in so I didn't have to wait. I got a call an hour later about what recommendations they had for my car, I splurged on a new pair of wipers and an alignment. They sent me a digital invoice where I could see the total and pay for it before I picked up my vehicle. So convenient, simple and, efficient, I will definitely be back.
johnthon pankrez- the director of all three dealerships was fantastic. He was very well organized and prompt with everything he assisted me with. He listened and gave me all needed answers. Highly recommend asking for Ben as a service provider.
Erik fue una gran ayuda en conseguirme el carro que quería. Su servicio , atención fue excelente. Realmente realizar mi proceso con él fue muy fácil y profesional. Totalmente lo recomiendo a mis amistades y familiares.
I brought my vehicle to Schumacher Chrysler Dodge Jeep Ram for the first time. Madison was very professional and assisted me with great service. The facility was very clean and well kept. I will definitely return for my next service appointment.
STAFF IS PROFESSIONAL, NO HUSSLE , BEST PRICE AND ATTENTION TO DETAIL , I WILL FOE SURE RECOMMEND THIS DEALERSHIP TO FRIENDS AND FUTURE BUYS ,IT WAS PROMPT ANS EASY BUY
I worked with Erik who understood my needs. Extremely friendly, honest and worked with his manager to make the deal happen on a Grand Cherokee L. No games like other dealers in S. Florida. Definitely would recommend this dealer to my friends and family
This is where we take our tow trucks very good to us.
Very fast and courteous service. He was so kind and helpful that I would recommend him to my friends. Great Service, good price, Joan made me feel like family.
I worked with Jennifer and Finance. This was the best experience I’ve had buying a vehicle. I highly recommend Jessica. She had my vehicle set up and ready to go. I drove 2 hours to this dealer to get my truck. My experience was flawless. I’ll come back to buy my next Jeep for sure!
Great Service, good price, they did Erik made me feel like family, made the transition very easy for me get the car of my dreams!
Very busy
Very fast and courteous service. Scheduled for a recall, had me scheduled for an appointment quickly, went to Schumacher in Delray first thing on the morning of appointment, very pleasant and helpful staff. Cindy Billock, my service advisor, answered my questions quickly and professionally, even did a quick checked on my truck with other issues to see if still under warranty! She was very helpful and knowledgeable. Feeling comfortable I went to breakfast next door, came back and waited in comfortable lounge area, then when done just signed paper...no charge , of course, a recall, then got in my truck ...
Cindy is awesome!
I went to schumacher to look at new 2021 cherokee ltds or a really nice 2020 one as my 2020 ltd had been totalled in an accident.Unlike other dealerships no salesperson attacked us upon entry and .after a while a nice young man (Alex Bobkov wrecked came over to us and asked if we needed assistance.He was very knowledgeable about his inventory and understood our insurance problems with our wrecked car.He was not pushy as is often the norm at car dealerships.Two days later we bought a 2021 limited. When we told him we did not want todeal with a ...
Kevin the service manager took great care of me and my car. He went above and beyond to make sure everything was taken care of. He is super professional and courteous. He is an asset to the company!
Great crew at the service line. Ben Torres is a superb service advisor.
representative was professional and the time wait was reasonable would recommend service to my friends
I liked the way he made an easy process to get my lease. He was so kind and helpful that I would recommend him to my friends. Also he delivered the car to my place and that was the best. Love my Jeep. Thanks Erik you the best!!!!
Estamos muy contentos con la compra que hicimos y con Erik que es un excelente vendedor nos ayudó mucho un excelente servicio se lo recomiendo.
Erik me ayudo mucho a mi familia con un carro nuevo estamos muy felices se está haciendo un buen trabajo un excelente servicio lo recomiendo
Big shout out to Kevin the service advisor and Johnathan the service director at Jeep. They took care of my car within 2 days, got the batteries replaced on my Grand Cherokee and got me a loaner while the Jeep was in the shop! Appreciate all that you guys did and will be coming back in the future! The service department has definitely changed for the better over the years. Thank you!
Your service team was able to get me in for a new battery, one the same day of my service request, and were very professional and fast! Great job team!!
Went in today to purchase a vehicle. From the moment you step into the dealer, you are greeted promptly, courteous and very professional. The level of service and attention from ALL the staff that I interacted with (Receptionist at the front desk, Sales Consultant, Sales Manager and Finance Manager), falls nothing short of personalized VIP service. Vehicle prices are just and fair. You will NOT see here any of those exorbitant ridiculous charges that other car dealers add to the vehicle price. Special thanks to Mr. Alex Bobkov, Mr. Rudolph Trippedo and Mr. Francesco.
Johnathan at Delray Schumacher dodge went above and beyond to make sure my Van was was completely taken care of. Constantly updating us on every step of the service and super friendly and knowledgeable staff, I would take all my vehicles there! Thanks again Schumacher!
Jonathan has done it again!! He’s beyond exceptional!! I run a boutique in Delray Beach & he had a very nice person from Schumacher pick up my Jeep in the morning & brought it back later that afternoon!! I purchased a radio last year from Schumacher which he covered at absolutely no cost to me. As I’ve said before I am a Schumacher client forever & the main reason is Jonathan & his staff. Thank you for your hard work & dedication in the Delray Beach community. I always recommend everyone to him!! Schumacher is completely changed in ...
Was attended to promptly. It was a good experience.
Quick and prompt service. ! Awesome Experience .
