My service experience at Schumacher was exceptional - During my visit the issue I had with my Dodge Challenger was explained to me in great detail and I was given an action plan on how Schumacher was planning to proceed with the issue and how it would be resolved. Ed and Cindy were very helpful and spent considerable time working with me, which I greatly appreciate.
Fast service and intelligent people!
nice clean dealership, very customer friendly
Ask for Zack if you’re looking for an honest, hardworking, great customer service sales represented. He truly lived up to my expectations and expressed integrity and outstanding services to me. He’s patient, kind, understanding, and most importantly not a pushy rep. Thanks for dealing with us and all the questions and cars we asked to see and test drive. Hope to see you in the near future.
Franklin C. was awesome! Every step of my acquiring my first leased vehicle was spectacular. He is very personable and open to working through ‘the deal’ although it took several hours. Additionally, he was thorough and made me feel like I made a great decision. Would definitely recommend.
I called the service department for an appointment for a recall item actually there were two, I was told by the young lady that it was at least 26 days before I could get an appointment , I thought that was very unfair so I got in my car and I drove to your dealership,I walked in looking for the service manager one of your sales reps walked up to me a very nice gentleman from New York the ex-police police officer, good morning can I help you I explained my situation. My temper was up but I felt it was unfair to have to wait 26 to 28 days whatever to have recalls taken care of, he said follow me you took me to meet Joe service advisor explained to him the situation, Joe told me he would take care of it I went to have breakfast at the Pancake House and less than an hour Joe call me to tell me the car was ready , I was in and out of Shumaker in 2 hours very pleased at the fact that I didn't have to wait till the end of the month .thank you very much for your professionalism you lived up to your reputation you took extremely good care of this customer thank youWM SimmonsBoca Raton